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ConnectWise Control is a remote support and access solution allowing IT professionals and helpdesk technicians to connect securely to remote computers and devices.
This software enables remote computer diagnostics, troubleshooting, and repair without physically being present with the device. The platform can install, update, and remotely restart or shut down computers and servers.
ScreenConnect facilitates secure two-way screen sharing and file transfer to ensure smooth communication between technicians and end-users. Additionally, ConnectWise ScreenConnect offers multi-monitor support, session recording, and logging capabilities that can help IT teams to track and manage support operations effectively.
ConnectWise ScreenConnect streamlines the remote support experience and improves overall organizational responsiveness and efficiency. It’s an ideal tool for managed service providers (MSPs), IT consultants, and internal IT teams who need to provide remote technical support.
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