Security is Job One
The first line of defense against a virus or malware attack is strong managed protection in the form of a managed firewall and antivirus software. But when all that fails to stop an attack then we perform a complete virus removal and data recovery.
The most important protection against a virus is strong encrypted managed backups that malware cannot penetrate and infect. We use 256-bit encryption that performs a backup at least twice a day.
The first thing we do in the event of an attack is to stop the bleeding by killing the virus engine so it stops spreading and infecting other devices on the network.
We do a full system clean to ensure that all traces of the virus or malware are gone and cannot return. We also check the machine not infected to ensure they are not a host.
Lastly, we do a complete assessment of the attack to determine the origin of the virus or malware. We determine if any sensitive data has been compromised and give you a full report.